Skip to Content

Metro is Hiring 48 New Transit Security Officers to Help Public Safety Issue On Trains and Busses

4:10 PM PDT on March 27, 2023

Two weeks after announcing the deployment of nearly 200 unarmed Metro Ambassadors aboard its trains and buses, the Los Angeles County Metropolitan Transportation Authority announced Monday it had approved the hiring of 48 new transit security officers to bolster public safety.

The Metro Board of Directors's decision to increase its number of transit security officers is part of efforts to advance its public safety plan, which calls for a layered, "human-centered" approach to make the system safer. In addition to the new Metro personnel, Metro is working with the city and county of Los Angeles to add homeless outreach, drug addiction, and crisis intervention teams, and is improving its use of security cameras, lighting, and more frequent cleaning of stations and vehicles.

The board also approved new bias-free policing and public analytics policies, including a revised customer code of conduct, to ensure consistency with its public safety mission and values that were adopted by the board in 2021, according to the agency.

"The Metro system is certainly not immune from the broader societal challenges we see throughout our county, but we are steadfast in our commitment to taking all steps necessary to promote a safe and pleasant transit experience for every one of our riders," Ara Najarian, chair of the Metro Board of Directors, said in a statement.

The board's approval of funding to hire more Metro transit security officers will create a permanent bus riding team that will be deployed to specific lines with high frequencies of public safety issues, with a primary objective of deterring bus operator assaults and code of conduct violations.

According to Metro, these positions are of significant need as the agency reported 158 assaults on bus operators in 2022, an increase from 115 in 2021.

"It is important that we're finally going to have a team of transit security officers who are dedicated to our buses and are actually riding them alongside our passengers," County Supervisor Janice Hahn, second vice chair of the Metro board, said in a statement. "Most of Metro's consistent transit riders take the bus and they deserve a safe and comfortable ride."

According to the transit agency, Metro's new bias-free policing and public safety analytics policies are meant to set clear expectations and standards to help Metro eliminate potential bias in the way the transit system is patrolled. Previously, Metro found evidence that suggested racial bias might have been a factor in citations given to riders.

"These policies establish clear expectations and standards for fair and unbiased policing and reinforce the importance of treating all individuals with respect and dignity," Jacquelyn Dupont-Walker, Metro's first vice chair of the board, said in a statement.

Lastly, the board approved a revised Metro code of conduct that uses clearer, more user-friendly language. Metro also removed items that are already covered under the existing penal code.

"All of these initiatives build upon work we have been doing over the last year to put our public safety plan into action," said Stephanie Wiggins, Metro's chief executive officer, in a statement. "This plan utilizes proactive response, strategic enforcement and equitable rule compliance, and is key to maintaining public safety for our customers."

"We know we have a lot of work to do, but we are clearly making progress in the right direction," she continued.

Already a user?Log in

Thanks for reading!

Register to continue

Become a Member

Stay in touch

Sign up for our free newsletter

More from L.A. TACO

Spot Check: Colombian Desgranados In Echo Park, Mexican Wine Festival At Mírate, and Perverted Waffles in DTLA

Plus, a party highlighting pan-African cuisine, a new Taiwanese cookbook by an awarded local from the San Gabriel Valley, and a Little Saigon food festival that starts tonight! Welcome back to Spot Check!

September 22, 2023

This 24-Year-Old Latina Mortician Beautifies the Dead and Influences the Living

Growing up in Arleta with a first-generation family from El Salvador, Berrios admits that her family only embraced her career choice two years ago, after she started to win awards like “Young Funeral Director of the Year.” The 24-year-old works as the licenced funeral director and embalmer at Hollywood Forever cemetery. As a young person born in peak Generation Z, she's documented her deathcare journey on TikTok and has accrued more than 43K followers on the platform. 

September 21, 2023

Meet ‘Carnitas Rogelio,’ The Family-Run Stand With The Best Michoacán-Style Carnitas O.C. Has to Offer

Michoacán-raised Rogelio Gonzalez slices the cuerito (the pig skin) in a checkered pattern to ensure a light crunch in each bite and utilizes every part of the pig, from the feet to the liver and intestines, which he binds together in a braid. 

September 20, 2023

‘The Office’ Star Rainn Wilson Brought Jerk Chicken Tacos to the Picket Lines Outside of Paramount Studios

In three hours, D's Tipsy Tacos and her team passed out “roughly 100 plates” of tacos, burritos, rice, beans, nachos, and quesadillas to striking screenwriters and actors.

September 19, 2023

Five Common Plants to Avoid When Creating Your Green Spaces in L.A.

Almost every time I visit a property with landscaping issues, the problem starts with bad design: the wrong plants in the wrong place. Here's advice from a third-generation L.A. landscaper and noted taco expert.

September 19, 2023
See all posts